Privacy Policy

At Chocolamou, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our store or interact with our services.

1. Information We Collect

• Personal Information: We may collect personal details such as your name, phone number, and email address when you make a purchase, place an order, or subscribe to our newsletter.
• Payment Information: For transactions, we collect payment details including credit/debit card information, which are securely processed through our payment gateway.
• Browsing Data: We may collect information about your interactions with our website, such as your IP address, browser type, and the pages you visit.

2. How We Use Your Information

• To Process Transactions: Your personal and payment information is used to process your orders and deliver our products and services.
• To Improve Our Services: We use browsing data to analyze trends, improve our website, and enhance your experience with us.
• Marketing Communication: With your consent, we may send you promotional offers, updates, and other marketing communications.

3. Information Sharing

• Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery services. These parties are required to protect your information and use it only for the services they provide.
• Legal Compliance: We may disclose your information if required by law or in response to a legal request to protect our rights, property, or safety.

4. Data Security

• Protection Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
• Payment Security: All payment transactions are encrypted and processed securely to ensure the safety of your financial information.

5. Your Rights

• Access and Correction: You have the right to access, update, or correct your personal information. You can do so by contacting us directly.
• Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us.
• Data Deletion: You may request the deletion of your personal information, subject to certain legal requirements.

6. Cookies

• Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our site functionality.

7. Changes to This Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website and in-store, and it will be effective upon posting.

8. Contact Us

• If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: Chocolamou
  Al Taawun St – Al Khan, Sharjah
  [971-50-750-3100 ] | [[email protected]]

Thank you for trusting Chocolamou with your personal information. We are dedicated to ensuring your privacy and providing you with a safe and enjoyable experience.