The Best Fresh juices, fruit salads, cocktails, and sweets. Visit us for a delicious treat!
Delivery and Pickup Policy
At Chocolamou, we strive to offer convenient and reliable delivery and pickup options to ensure you enjoy our fresh juices, fruit salads, cocktails, and sweets with ease.
1. Delivery Areas
- Service Area: We currently offer delivery to select areas near our shop in Al Taawun St – Al Khan, Sharjah. Please contact us to confirm if your location is within our delivery range.
- Delivery Hours: Deliveries are available during our regular business hours. Orders placed outside of these hours will be processed the next business day.
2. Delivery Fees
- Charges: Delivery fees may apply based on your location and the order total. The applicable fee will be communicated at the time of order placement.
- Minimum Order: A minimum order amount may be required for delivery services. Please check with our staff for specific details.
3. Order Processing
- Preparation Time: Orders are typically prepared within 15-30 minutes, depending on the size and complexity of the order.
- Delivery Time: Once your order is ready, delivery times may vary based on your location and traffic conditions. We strive to deliver your order as quickly as possible.
4. Pickup Option
- In-Store Pickup: If you prefer, you can place an order for pickup. Simply call or place your order in-store, and we will have it ready for you at your preferred time.
- Pickup Time: We will notify you when your order is ready for pickup. Please ensure that you collect your order within the specified time to maintain freshness.
5. Order Modifications and Cancellations
- Changes: If you need to modify or cancel your order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been prepared.
- Cancellations: Cancellations may not be possible once the order is in preparation or out for delivery.
6. Customer Responsibility
- Correct Information: Please ensure that all delivery details, including address and contact information, are accurate when placing your order. Incorrect details may result in delays or unsuccessful deliveries.
- Receiving Orders: It is your responsibility to be available to receive the delivery at the agreed-upon time. If you are unavailable, please notify us to arrange alternative instructions.
7. Refunds and Returns
- Quality Concerns: If you encounter any issues with your order, such as incorrect items or quality concerns, please contact us immediately. We will address the issue promptly and offer a suitable resolution, which may include a replacement or refund.
8. Contact Information
- For any questions or to place an order, please contact us at: Chocolamou
Al Taawun St – Al Khan, Sharjah
[971-50-750-3100 ] | [[email protected]]
Thank you for choosing Chocolamou. We look forward to serving you with the best in fresh and delicious treats!